…at least here in Busan.
I went to get some cash out of my bank account from Shinhan bank today. It’s one of the better Korean banks with services or literature in English. After opening my bank account with Hana before the new regulations for foreigners which makes it a bit more difficult for foreigners to get cards like ATM cards for 6 months, I finally got a second bank account with Shinhan because I thought I could start to do some online banking with them. Well, to my misfortune, they set the regulations in place & I’m ticking away the time it takes to get my access to my account online & my ATM card.
My friend also works for the company up north in Seoul.
However, today, I got one of the worst doses of service while here in Korea from a bank. I take my number as usual and wait. It wasn’t long before I finally was called up, but when I get to the teller, the guy is a tool. He barely smiles and asks what I want in a rude way. I tell him back in a somewhat cold way and just say give me some cash. Well, he doesn’t know me and so he basically just tells me after figuring out what I want to fill out the withdrawal slip. After I ask him if “that’s all he needs”, he starts processing the request. He starts to grab the 10,000 won bills and I asked him to give me 500,000 and so I thought to myself…this is going to be quite a wad. So, I ask him to give me 100,000 won checks which is the only way to get denominations above 10,000 won at this time (sometime in the next year supposedly, they’ll be making 50,000 and 100,000 won bills — about time!!!). He tells me, “…but you asked for ‘Hyun-geum'” (which is cash). I say yes, “…but can you just give me part checks and part cash?” He tells me it will be 100 won for each check. I am floored and say just give me the dang cash.
I check with my Korean friend later in the day and she says that seems wrong. And honestly, I’ve never been asked to pay extra for checks. I think this guy just wanted to make my life more difficult and be an ass about things. It may be true and if it is, I am going to lead the charge and the protest against banking with this company EVEN if they had websites in English. It’s just wrong.
I walked out of there thinking I have to do something for stupid acts like this which are TRULY against the consumer. Some days I really think that Corporations really do get away with murder and rape just because there’s no one with the same power who can fight back. Let’s think of you going against Microsoft by yourself? You can’t… You would need a lawyer and a bunch of people backing you…because they would have millions of dollars for any lawsuit or disagreement you had against them. It’s just wrong…simply wrong.