As a response to someone who recently commented on my post about Adsense customer support, I thought I would write up what I found about gmail’s customer support since the guy was a little pissed off at Gmail’s customer support. I don’t blame him now that I’ve went through trying to find it like he did. I think the following though is a bit more helpful than his frustrations though. Please note though, there is no email address I can see/find, but you may consider just emailing firstname.lastname@example.org and seeing if that gets anyone?
So, here’s what I found:
From what I’m reading, Gmail’s customer support is basically a help page: http://mail.google.com/support/
If you can’t find it there, you may have to go to a help group specific for gmail here:
And it looks like if you do post to the discussion group, periodically, they will respond via email. This is what I saw after clicking on “About Contacting Support” on the bottom of the help topics above:
Need to contact our support team? We provide limited email support for a small set of issues, specifically issues that prevent you from using or accessing Gmail. While we do read each email, you’ll only hear from us (generally within a few days) if we need more information to resolve your issue. Please search the Help Center for your issue. If you can’t find it there, we suggest checking out our Known Issues page or asking for help in the Discussion Group.
Of course, they don’t provide that email anywhere on the page.